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Cookie Policy

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How we use cookies

Cookies are small text files stored in your browser when you visit a website. This page explains which cookies Countwell uses, why we use them, and how you can manage or remove them at any time.

Some cookies are strictly necessary for the site to function — these cannot be turned off. Others are optional and only placed with your consent. You can adjust your preferences using the controls on this page.

1. Types of cookies we use

Functionality Storage Always active

Stores data necessary for basic website functionality — such as cookie consent preferences. These cannot be disabled as the site would not work without them.

Security Storage Always active

Used for fraud prevention, bot detection, and general site security. Removal would expose users to increased security risk.

Analytics Storage Optional

Collects aggregated data about how visitors use this site — page views, session duration, traffic sources. Used to improve the experience over time. No personally identifying information is collected.

Personalisation Storage Optional

Remembers your preferences to tailor content and layout to how you've interacted with the site previously.

Advertising Storage Optional

Stores data for advertising purposes, enabling remarketing to visitors who have previously browsed this site.

Advertising User Data Optional

Sends user interaction data to advertising partners such as Google for the purpose of audience measurement and ad optimisation.

Ad Personalisation Optional

Uses browsing data to show you personalised advertisements on this and other platforms. You can opt out without affecting your access to this site.

3. Your rights and controls

Right to withdraw consent

You can withdraw your consent to optional cookies at any time using the controls above. This applies site-wide immediately.

Browser controls

All major browsers allow you to view, delete, or block cookies directly through their privacy or security settings. Blocking all cookies may affect how certain parts of this site function.

Data access and deletion

To request access to or deletion of data collected through cookies, please use our Contact page. We will respond promptly.

Data portability

Where technically feasible, you may request a copy of data associated with your use of this site in a structured, machine-readable format.

4. How to manage cookies in your browser

In addition to using the controls above, you can manage cookies directly in your browser settings. Here's how to access those settings in commonly used browsers:

Chrome: Settings → Privacy and Security → Cookies and other site data.
Firefox: Settings → Privacy & Security → Cookies and Site Data.
Safari: Preferences → Privacy → Manage Website Data.
Edge: Settings → Privacy, Search, and Services → Cookies and site permissions.

Deleting cookies through your browser will reset any preferences you have set on this site. You may be asked to consent again on your next visit.

Cookie Usage & Opt-Out Options

Cookies help us improve your experience, but their use is optional. If you do not wish to be tracked via cookies, you can: adjust your browser settings to block or delete cookies; use browser extensions or tools to manage cookie permissions; or contact us to request removal of any related data that may have been collected. You are free to browse our website without accepting cookies or submitting personal information. We honour your choice and ensure compliance with your privacy preferences.